How far in advance should I book my
We suggest you
schedule the party as soon as possible. We can schedule a
party up to one year in advance. Once a time slot is
scheduled it is no longer available on that day.
Is a deposit required?
non-refundable deposit is required to reserve your party.
The balance is due and payable on the day of your party. The
balance due must be paid prior to any guest entering the
How do I book an event?
You may reserve
your party in person at the KIDZ ZONE facility or online.
What if I need to cancel or reschedule my event?
15+ days prior to
party - We will apply your $50 deposit to your new date.
8-14 days prior
to your party – You will lose your $50 deposit. A new
deposit of $50 will be required to hold your new date.
3-7 days prior to
your party – You are responsible for 50% of the party price.
You will lose your $50 deposit. A new deposit of $50 will be
required to hold your new date.
0-2 days prior to
your party – You are responsible for 100% of the party
price. You will lose your $50 deposit. A new deposit of $50
will be required to hold your new date.
are non-refundable (no exceptions).
Will there be any staff to
supervise the kids in the play areas and party rooms?
Yes, there will
be Party Host who will help you and your guests supervise
safe play in the arenas, serve cake, food, beverages and
clean up. Parents or adult guardians are responsible for the
supervision of their children. All children at Kidz Zone
must be supervised by a parent or guardian.
What are parties like at KIDZ ZONE?
When you arrive
you will be greeted by your KIDZ ZONE Party Host. When
guests arrive your Party host will give instructions on how
to have maximum fun with maximum safety. Parents or
guardians are required to complete a waiver for each child.
The waiver can be completed online, printed and completed at
home or completed upon arrival for your event.
You will enter
the play arenas at your scheduled start time where the
bouncing fun begins! After 80 minutes in the play arenas the
children will put their shoes on and your private party will
be escorted to the party room to enjoy any food and
beverages you chose with your party package
Can I bring alcohol to KIDZ ZONE?
Who is allowed to play on the
The equipment is
designed for children of various sizes and the equipment is
for the safe play of the children only. Socks are required
when playing on the inflatables and all children must be
accompanied by an adult guardian and supervised by that
Can I use my own decorations and/or paper products in the
You’re welcome to
use your own decorations and/or paper products in the party
room. To preserve the integrity of our party rooms, we do
not permit wall or ceiling decorations, streamers, silly
string, confetti, or piñatas.
When should we arrive for our party?
We ask that you
and your guests arrive no more than 10 minutes prior to your
scheduled party. To ensure guest have maximum time in play
area please have waivers filled out prior to arrival.